Returns & Exchanges

At Lockin, we stand by the quality of our high-performance electronics and offer a 30-day return policy to ensure your complete satisfaction. If your device isn't the perfect fit for your tech ecosystem, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Request

  Log into your Lockin account and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Package

  Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.

• 3.
  Ship Item

  Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Quality Inspection

  Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days.